Pacific Edge Diagnostics USA Ltd has established a billing policy based on federal, state, and the Office of the Inspector General (OIG) regulations. Pacific Edge is committed to every patient having access to the highest quality bladder cancer detection test and we will make every effort to make sure that Cxbladder is financially accessible.
Pacific Edge will bill the patient’s insurance for Cxbladder. Patient financial responsibility will be determined by the patient’s health plan coverage of Cxbladder to include appropriate co-pay, deductable, and/or co-insurance. As required by law, patients are responsible for all copays and deductibles as defined by their insurance company. Patients may be eligible for the patient financial assistance program.
Pacific Edge is a Medicare provider. Pacific Edge will accept patients with Medicare coverage, and these patients will have no financial responsibility for Cxbladder.
Explanation of Benefits
A patient may receive an Explanation of Benefits (EOB) statement from their insurance provider. This is not a bill. Patients should review the EOB statement but should not pay the amount listed.
Once a Cxbladder claim is processed through insurance, Pacific Edge will send a final billing statement to the patient. The Pacific Edge billing statement will detail all charges for the Cxbladder test; the amount(s) paid by insurance; any applicable co-pay/co-insurance and/or deductible; as well as the patient responsibility amount payable to Pacific Edge. Patients are encouraged to contact Pacific Edge’s billing department when the billing statement is received, as they may qualify for patient financial assistance.
Patient Financial Assistance
Pacific Edge is committed to ensure that all patients have access to Cxbladder, regardless of financial circumstances. Programs for patients with specific financial needs are available. Patients should contact the Cxbladder Assist Team at 1-888-711-1174 to determine eligibility.
Uninsured Patient Assistance Program
Call the Cxbladder Assist Team at 1-888-711-1174 to determine eligibility.
Our staff is available to assist with any questions related to insurance coverage, patient assistance programs, or general billing inquiries.
Pacific Edge Diagnostics USA Ltd - Billing Department
Phone: 1-855-CXBLADR (1-855-292-5237) Opt 3
Fax: (717) 220-7006
Hours: Monday - Friday
10:00 am - 7:00 pm EST
9:00 am - 6:00 pm CST
7:00 am - 4:00 PM PST
Talk to your doctor
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